Troubleshooting Why You Cannot Log On to the Internet

With the rise of social networking and social media activity and among other things, many people use their computers for accessing the Internet. From time to time some simple and unexpected changes made to your computers network settings can interfere with it’s ability to connect to the internet. Sometimes you may even think there’s a problem with your internet service, but before you contact your internet or cable company, make sure that the problem is not on your end that’s causing the problem. Therefore, when you have trouble gaining access to the internet that we have come to rely on so heavily these days, it can be a real problem.

Are you having issues with logging on or connecting to the Internet? Here are some troubleshooting guidelines for you to keep in mind or try:

Network Troubleshooter. If you are running Windows, then the simplest starting point you can try is to right-click on the Network icon in your taskbar, and then select “Troubleshoot problems.” Oftentimes, this handy program can get to the bottom of the issue for you, and even fix it altogether.

Obvious Problems. Sometimes, the most obvious thing is also the most overlooked. Your Internet connection problem could be as simple as an unplugged modem or router, or a disabled Wi-Fi adapter. Also, make sure that your issue really is with accessing the Internet, as opposed to bringing up a single site that may just be down. Rule out the obvious before moving on to more complex troubleshooting methods.

Your Firewall Program(s). If you are running third-party firewall or antivirus software in addition to your computer’s “built-in” program, then the two applications could be at odds with each other, resulting in some major problems when it comes to accessing and surfing the web. Disable your firewalls to determine whether or not they are the problem. If they are, then contact the program manufacturer’s technical support department to resolve the issue.

Network Configuration. Verify that your logon information is compatible with your network’s configuration. Things like security type (WPA or WEP encryption, for example), passphrase, and Wi-Fi channel can be changed by an administrator, so it may just be that the network configuration information you have is outdated. 

Access Point. Your Internet access point (your modem or router – depending on whether or not you are wireless) may be malfunctioning. To troubleshoot this issue, try disconnecting the power source of your access point, waiting 15 seconds, and then reconnecting to reset the device. This is often referred to as a power cycle.

Yes, you and I both know that we rely on access to the internet a great deal but sometimes simple things can happen to disrupt that. But when that happens and if you still can’t gain access after trying the methods outlines above, then it’s time contact a computer networking expert to assist in getting to a resolution. And fortunately for you, we have helped several other local Chicago area residents resolve this issue and we can do the same for you.

And the best part is that we offer you a FREE Diagnostic to find out why you can’t connect to the internet and then fix the problem.

Call Our Computer Repair Chicago Experts Today 312-585-2285

…And arrange for your Free diagnostic scan.

We are committed to providing five star service to the following areas…

Computer Repair Proz

 10 South Riverside Plaza #1800
Chicago, IL 60606
312-585-2285

Addison IL, Alsip IL, Amf Ohare IL, Arlington Heights IL, Bedford Park IL, Bellwood IL, Bensenville IL, Berkeley IL, Berwyn IL, Blue Island IL, Bridgeview IL, Broadview IL, Brookfield IL, Burbank IL, Calumet City IL, Chicago IL, Chicago Ridge IL, Cicero IL, Clarendon Hills IL, Darien IL, Des Plaines IL, Dolton IL, Downers Grove IL, East Chicago IL, Elk Grove Village IL, Elmhurst IL, Elmwood Park IL, Evanston IL, Evergreen Park IL, Forest Park IL, Franklin Park IL, Gary IL, Glencoe IL, Glenview IL, Glenview Nas IL, Golf IL, Hammond IL, Harvey IL, Harwood Heights IL, Hickory Hills IL, Hillside IL, Hines IL, Hinsdale IL, Hometown IL, Justice IL, Kenilworth IL, La Grange IL, La Grange Park IL, Lemont IL, Lincolnwood IL, Lyons IL, Maywood IL, Melrose Park IL, Midlothian IL, Morton Grove IL, Mount Prospect IL, Niles IL, Northbrook IL, Oak Brook IL, Oak Forest IL, Oak Lawn IL, Oak Park IL, Orland Park IL, Palos Heights IL, Palos Hills IL, Palos Park IL, Park Ridge IL, Posen IL, Prospect Heights IL, River Forest IL, River Grove IL, Riverdale IL, Riverside IL, Robbins IL, Schiller Park IL, Skokie IL, South Holland IL, Stone Park IL, Summit Argo IL, Techny IL, Villa Park IL, Westchester IL, Western Springs IL, Westmont IL, Wheeling IL, Whiting IL, Willow Springs IL, Willowbrook IL, Wilmette IL, Winnetka IL, Wood Dale IL, Worth IL, 46312, 46320, 46325, 46327, 46394, 46402, 46403, 46404, 46406, 60004, 60005, 60006, 60007, 60009, 60016, 60017, 60018, 60019, 60022, 60025, 60026, 60029, 60043, 60053, 60056, 60062, 60065, 60068, 60070, 60076, 60077, 60082, 60090, 60091, 60093, 60101, 60104, 60105, 60106, 60126, 60130, 60131, 60141, 60153, 60154, 60155, 60160, 60161, 60162, 60163, 60164, 60165, 60171, 60176, 60181, 60191, 60201, 60202, 60203, 60204, 60208, 60209, 60301, 60302, 60303, 60304, 60305, 60398, 60399, 60402, 60406, 60409, 60415, 60419, 60426, 60439, 60445, 60452, 60453, 60454, 60455, 60456, 60457, 60458, 60459, 60462, 60463, 60464, 60465, 60467, 60469, 60472, 60473, 60480, 60482, 60499, 60501, 60513, 60514, 60516, 60521, 60522, 60523, 60525, 60526, 60527, 60534, 60546, 60558, 60559, 60561, 60570, 60601, 60602, 60603, 60604, 60605, 60606, 60607, 60608, 60609, 60610, 60611, 60612, 60613, 60614, 60615, 60616, 60617, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60633, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60652, 60653, 60654, 60655, 60656, 60657, 60659, 60660, 60661, 60663, 60664, 60665, 60666, 60667, 60668, 60669, 60670, 60671, 60672, 60673, 60674, 60675, 60677, 60678, 60679, 60680, 60681, 60682, 60683, 60684, 60685, 60686, 60687, 60688, 60689, 60690, 60691, 60693, 60694, 60695, 60696, 60697, 60699, 60701, 60706, 60707, 60712, 60714, 60803, 60804, 60805, 60827

Chicago Computer Troubleshooting